Customer Service Management

Because no one has time to answer everything — but your AI Employee does.

Customer Service

Management

Because no one has time to answer everything — but your AI employee does.

Customer Service That’s Always On, Even When You’re Not

Customer Service That’s Always On, Even When You’re Not

Turn Chaos Into Conversations

Without Lifting A Finger

Boost sales performance and close more deals with Hyphen Connect's AI Employee. Get a 360-degree view of your sales pipeline on one intuitive dashboard, empowering you to manage leads, track opportunities, and forecast revenue with ease.

Features

Customer Communication Inbox:

Bring all your customer chats into one place — emails, texts, DMs, and more. No switching tabs, no missed messages. Just clear, centralised conversations that keep everything moving.

Customer Reviews Management:

Easily collect, monitor, and respond to customer reviews across platforms. Whether it’s Google or Facebook, your AI employee helps protect your reputation and boost your rating — automatically.

Surveys:

Surveys: Get valuable insights without manual follow-ups. Automate post-service or product feedback with branded surveys that help you improve and stay ahead of customer expectations.

Voice AI – Call Handling:

Never miss a call again. If you’re unavailable, your AI instantly replies via text, keeping customers engaged while capturing leads and follow-up opportunities.

WhatsApp Integration:

Chat with your customers on the app they already use. WhatsApp messages come straight into your central inbox, making conversations seamless, fast, and familiar.

Book Your Free Demo

To schedule a demo call with us, please book yourself in. During this meeting, we'll discuss your challenges, objectives, and how our expertise can support your success.

Book Your Free Demo

To schedule a demo call with us, please book yourself in. During this meeting, we'll discuss your challenges, objectives, and how our expertise can support your success.